News & Updates

Virtual Public Safety Power Shutoff PSPS community briefing

Wednesday, September 8th, 2021

Bear Valley Electric Service, Inc (BVES) will be hosting a virtual Public Safety Power Shutoff (PSPS) community briefing to provide community members with information about actions BVES is taking to protect the community from the threat of wildfires via Zoom. The briefing will take place on September 8 from 2pm-3pm. All community members are invited to learn about BVES’ wildfire mitigation efforts and have any questions answered. Participants may access the PSPS Community Briefing up to 30 minutes before it starts. Those who do not have access to the internet are encouraged to use the toll-free dial-in feature to listen to the discussion and hear from BVES experts. As a reminder, the state of California has permitted electric utilities like BVES to implement a PSPS in high-risk areas during extreme weather conditions to reduce the risk of wildfire and protect the safety of customers, their families and property. For additional information, customers are encouraged to call (800) 808-2837, visit www.BVESInc.com or BVES on Facebook. September 8, 2021 at 2:00 p.m. https://zoom.us/j/3045633248?pwd=WTFnOTRwZkRvemF1YXFidFcyZ0k5QT09 Meeting ID: 304 563 3248 Passcode: 1YJD8BVE! Read More

Outage September 3, 2021

Friday, September 3rd, 2021

*Update* All power has been restored Bear Valley Electric Service, Inc. is aware of the outage in the Big Bear City area at approximately 8:45AM crews are working to restore power safely.Estimated time of restoration is 1-2 hours. Read More

Bear Valley Electric Service, Inc. Partners with Davey Resource Group, Inc.

Thursday, July 15th, 2021

Bear Valley Electric Service, Inc. Partners with Davey Resource Group, Inc. to Conduct UAV Fly-over Inspections   Big Bear Lake, Calif. – Wildfires are now a year-round threat for California communities like Big Bear, which is designated a ‘High-Fire Threat District.’ The safety of our customers and the community is a top priority for Bear Valley Electric Service, Inc. (BVES), and we are investing to help mitigate the risk of wildfires in our service area.   In partnership with Davey Resource Group, Inc. (DRG), BVES will conduct Unmanned Aerial Vehicle (UAV) fly-over inspections of its sub-transmission and distribution system throughout the months of July, August and September. Electric utilities throughout the state of California have found inspections utilizing UAVs are highly effective at identifying equipment deterioration and other issues that would not necessarily be revealed during ground patrols and detailed inspections.   “Bear Valley Electric Service, Inc. is committed to delivering electric service safely and adheres to the most stringent fire prevention standards to protect the community and environment,” said Paul Marconi, President, Treasurer & Secretary. “Davey Resource Group, Inc.’s proven track record of success and overall innovation through UAV fly-over inspections will undoubtedly result in a much safer Big Bear community.”      The UAVs fly and hover over the electrical infrastructure, capturing high-definition photography and video while maintaining an accurate date/time and geolocation stamp. The recordings are reviewed by qualified analysts who look, assess and determine if additional investigation is needed.   BVES will provide weekly updates of the UAV fly-over program on Facebook @BearValleyElectricServiceInc and on www.bvesinc.com. Customers are encouraged to call 800-808-2837 if they have any questions regarding the program.   #  #  #   Bear Valley Electric Service, Inc. has served the Big Bear Valley since 1929. When Golden State Water Company acquired the company in 1938, BVES served a total of 147 customers. Today, BVES provides electric power to approximately 24,000 customers in the City of Big Bear and surrounding areas in San Bernardino County, Calif.   Davey Resource Group is a subsidiary of The Davey Tree Expert Company. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residentialutilitycommercial and environmental partners in the U.S. and Canada. Established in 1880 and headquartered in Kent, Ohio, Davey Tree is in the top 10 largest employee-owned companies in the U.S. and has more than 10,000 employees who are driven to create and deliver sustainable solutions. Discover your Davey career and apply today.   Read More

COVID-19 Customer Protections Extended Through September 30, 2021

Friday, June 25th, 2021

FOR IMMEDIATE RELEASE                                                          CONTACT: Sean Matlock June 25, 2021                                                                                              (909) 522-1913 COVID-19 Customer Protections Extended Through September 30, 2021 Big Bear Lake, Calif. – Bear Valley Electric Service, Inc. (BVES) is extending the customer protections included in its Emergency Disaster Relief Plan through September 30, 2021. The three-month extension is intended to provide additional time for customers who have experienced financial hardship related to the COVID-19 pandemic to resolve unpaid balances and avoid the possibility of having their service disconnected starting October 1, 2021.  “We recognize that some customers who were financially impacted by the pandemic may need additional time to get their accounts back in good standing to avoid the possibility of having their service disconnected for non-payment.” said Paul Marconi, President, Treasurer & Secretary. “We encourage customers who have fallen behind on their bill to contact us today so we can help identify a payment solution that works for them. BVES has programs and resources available to help customers, including a payment plan option.”    Per direction from the California Public Utilities Commission, customers who have had a past-due balance will automatically be enrolled in payment plans. To avoid disconnection for non-payment, customers must stay current with their most recent bill and agreed-upon payment plan. Payment arrangements that become delinquent may result in immediate disconnection of service upon the lifting of the state-issued moratorium on shutoffs. Customers with overdue balances are encouraged to call BVES’ Customer Service Center at (800) 808-2837 to speak with a representative today. Additional information on bill-payment options is available at www.bvesinc.com/customer-service/bill-payment-options/.   Read More

COVID-19 Tenant Relief Act

Friday, June 4th, 2021

Whether it’s a health-related event or a significant financial hardship, COVID-19 has affected us all. As our state continues to recover, we are committed to keeping families housed and recognize that California renters and landlords have enough to worry about. We want to make sure that past due utilities isn’t one of them. CA COVID-19 Utility Relief will help income-eligible households pay rent and utilities, both for past due and future payments. To check eligibility and apply, visit HousingIsKey.com or call 833-430-2122.   For additional assistance, BVES offers multiple bill payment options. If you have a past due balance, we highly encourage you to contact us immediately and establish a payment plan to avoid the possibility of being disconnected starting July 1, 2021. Please call our Customer Service Center at (800) 808-2837 and speak to one of our representatives today.   Read More