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BVES, Inc COVID-19 Customer Protections

Please note that COVID-19 Customer Protections are set to expire on June 30, 2021. BVES offers multiple bill payment options. If you have a past due balance, we encourage you to contact us immediately and establish a payment plan. Please call our Customer Service Center at (800) 808-2837 and speak to one of our representatives today.

If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE program.

To report an Outage call 800-808-2837 or Text the word "OUT" from your cell phone. You may also email Customer Service during normal business hours.

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