Bear Ready Residential Documents

• Stay informed about Public Safety Power Shutoff | Keep us informed of any Access and Functional Needs (AFN) members of your household

• COVID-19 Customer Protections Extended Through September 30, 2021 | [En Español]

Per direction from the CPUC, customers who have had a past-due balance will automatically be enrolled in payment plans.

• CA COVID-19 Utility Relief will help income-eligible households pay rent and utilities, both for past due and future payments. [En Español]

To check eligibility and apply, visit housing.ca.gov or call 833-430-2122.

• If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE program.

To report an Outage call 800-808-2837 or Text the word "OUT" from your cell phone. You may also email Customer Service during normal business hours.

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