Customer Service
California Alternate Rates for Energy Program
The California Alternate Rates for Energy (CARE program) provides a 20% discount on monthly electric bills for qualifying households. To be eligible for CARE, customers must be full-time residents and participate in one of these programs:
Medi-Cal/Medicaid
CalFresh/SNAP
WIC
Medi-Cal for Families
LIHEAP
Supplemental Security Income (SSI)
National School Lunch Program
Head Start Income Eligible (Tribal Only)
Bureau of Indian Affairs General Assistance
TANF/Tribal TAFT
OR total household income must meet the income guidelines listed below:
Number of persons in household | Total yearly household income |
|---|---|
1-2 | $42,300 |
3 | $53,300 |
4 | $64,300 |
5 | $75,300 |
6 | $86,300 |
7 | $97,300 |
8 | $108,300 |
For each additional person in your household add $11,000. | |
*Guidelines effective from: June 1, 2025 - May 31, 2026
If you meet these guidelines, you can apply for the CARE program online or by downloading an application by selecting one of the following English - Spanish.
El programa California Alternate Rates for Energy (CARE) ofrece un descuento del 20 % en las facturas mensuales de electricidad para los hogares que califican. Para ser elegible para CARE, los clientes deben ser residentes permanentes y tener ingresos totales por grupo familiar que cumplan con las pautas de ingresos detalladas a continuación:
*Pautas vigentes desde: el 1 de junio de 2025 hasta el 31 de mayo de 2026