Important Local Contacts | Bear Valley Electric Service, Inc.

BVES, Inc COVID-19 Customer Protections | BVES, Inc protecciones al cliente contra COVID-19

Please note that COVID-19 Customer Protections are set to expire on June 30, 2021. BVES offers multiple bill payment options. If you have a past due balance, we encourage you to contact us immediately and establish a payment plan. Please call our Customer Service Center at (800) 808-2837 and speak to one of our representatives today.

CA COVID-19 Utility Relief will help income-eligible households pay rent and utilities, both for past due and future payments. [En Español]

Whether it’s a health-related event or a significant financial hardship, COVID-19 has affected us all. As our state continues to recover, we are committed to keeping families housed and recognize that California renters and landlords have enough to worry about. We want to make sure that past due utilities isn’t one of them. CA COVID-19 Utility Relief will help income-eligible households pay rent and utilities, both for past due and future payments. To check eligibility and apply, visit housing.ca.gov or call 833-430-2122.

For additional assistance, BVES offers multiple bill payment options. If you have a past due balance, we highly encourage you to contact us immediately and establish a payment plan to avoid the possibility of being disconnected starting July 1, 2021. Please call our Customer Service Center at (800) 808-2837 and speak to one of our representatives today.

If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE program.

To report an Outage call 800-808-2837 or Text the word "OUT" from your cell phone. You may also email Customer Service during normal business hours.

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Important Local Contacts

For EMERGENCY 9-1-1:

Big Bear Lake Sheriff (909) 866-0100
Caltrans Road Conditions (800) 427-7623
Snow/Road Conditions (909) 866-7669
Big Bear Fire Dept. (909) 866-4668
Fawnskin Fire Dept. (909) 866-4878
Bear Valley Community Hospital (909) 866-6501
City of Big Bear Lake (909) 866-5831
Municipal Water District (909) 866-5796
Forest Service (909) 382-2600
Arson Hotline (800) 468-4408

UTILITIES:

Bear Valley Electric Service, Inc. (800) 808-2837
Big Bear Community Services District (909) 585-2565
Charter Communications (866) 499-8080
Big Bear Lake Dept. Water & Power (909) 866-5050
Southwest Gas Corp. (909) 866-4656
Verizon (800) 483-4000
Thomas Gas (Propane) (909) 866-3513
Ferrellgas (Propane) (909) 866-4605
KBHR Radio 93.3 FM (909) 584-5247