Important Local Contacts | Bear Valley Electric Service, Inc.

• Our Public Safety Power Shutoff (PSPS) portal has been distributed to key stakeholders and will be expanded to all participants and stakeholders including all public safety partners and appropriate state agencies. Please contact us at CustomerService@bvesinc.com to request access.

• The California Public Utilities Commission (CPUC) has made modifications to the Residential and Small Business Climate Credits

• Stay informed about Public Safety Power Shutoff | Keep us informed of any Access and Functional Needs (AFN) members of your household

• If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE program

To report an Outage call 800-808-2837 or Text the word "OUT" from your cell phone. You may also email Customer Service during normal business hours.

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Important Local Contacts

For EMERGENCY 9-1-1:

Big Bear Lake Sheriff (909) 866-0100
Caltrans Road Conditions (800) 427-7623
Snow/Road Conditions (909) 866-7669
Big Bear Fire Dept. (909) 866-4668
Fawnskin Fire Dept. (909) 866-4878
Bear Valley Community Hospital (909) 866-6501
City of Big Bear Lake (909) 866-5831
Municipal Water District (909) 866-5796
Forest Service (909) 382-2600
Arson Hotline (800) 468-4408

UTILITIES:

Bear Valley Electric Service, Inc. (800) 808-2837
Big Bear Community Services District (909) 585-2565
Charter Communications (866) 499-8080
Big Bear Lake Dept. Water & Power (909) 866-5050
Southwest Gas Corp. (909) 866-4656
Verizon (800) 483-4000
Thomas Gas (Propane) (909) 866-3513
Ferrellgas (Propane) (909) 866-4605
KBHR Radio 93.3 FM (909) 584-5247