Important Local Contacts | Bear Valley Electric Service, Inc.

• Stay informed about Public Safety Power Shutoff | Keep us informed of any Access and Functional Needs (AFN) members of your household

• COVID-19 Customer Protections Extended Through September 30, 2021 | [En Español]

Per direction from the CPUC, customers who have had a past-due balance will automatically be enrolled in payment plans.

• CA COVID-19 Utility Relief will help income-eligible households pay rent and utilities, both for past due and future payments. [En Español]

To check eligibility and apply, visit housing.ca.gov or call 833-430-2122.

• If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE program.

To report an Outage call 800-808-2837 or Text the word "OUT" from your cell phone. You may also email Customer Service during normal business hours.

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Important Local Contacts

For EMERGENCY 9-1-1:

Big Bear Lake Sheriff (909) 866-0100
Caltrans Road Conditions (800) 427-7623
Snow/Road Conditions (909) 866-7669
Big Bear Fire Dept. (909) 866-4668
Fawnskin Fire Dept. (909) 866-4878
Bear Valley Community Hospital (909) 866-6501
City of Big Bear Lake (909) 866-5831
Municipal Water District (909) 866-5796
Forest Service (909) 382-2600
Arson Hotline (800) 468-4408

UTILITIES:

Bear Valley Electric Service, Inc. (800) 808-2837
Big Bear Community Services District (909) 585-2565
Charter Communications (866) 499-8080
Big Bear Lake Dept. Water & Power (909) 866-5050
Southwest Gas Corp. (909) 866-4656
Verizon (800) 483-4000
Thomas Gas (Propane) (909) 866-3513
Ferrellgas (Propane) (909) 866-4605
KBHR Radio 93.3 FM (909) 584-5247